Diana Kutliakova

Diana Kutliaková is a new member of our team of content specialists at LiveAgent. She creates content on various topics, focusing mainly on customer communication. With a background in intercultural communication, Diana aims to provide readers with valuable tips and tricks for customer service. During her internships and previous part-time jobs, she was always in contact with clients, which gave her insight into “the other side”. She strives to utilize all these experiences, along with her knowledge, to create articles that are both interesting to read and useful in practice. When not creating content, she can be found either reading a good book or running with her dog. The universe has to be balanced. :)